Daisy's Party House recognizes that plans can and do change. Our Clients maintains the right to cancel at any time, however, a cancellation fee may be subject if we purchased supplies to build your décor, started working on your décor, or turned down other work to decorate your event. If an event is canceled one of the following fees applies: 

Full refund for orders canceled more than 30 days or more in advance of the event date, or 

50% refund for orders canceled 14-29 days in advance of the event date or

No refund for orders canceled less than 14 days prior of the event date. Daisy’s Party House will gladly offer store credit for later use!

Reductions or changes (deleting décor pieces and color changes) cannot be made on orders after payment has been accepted. Additions will be subject to approval depending on the timeframe.

The client does have an option to reschedule their event at a later date at the convenience of Daisy’s Party House. Any date changes must be placed in writing and emailed to Britt@daisyspartyhouse.com to secure the new date. If available, Daisy’s Party House will need to receive a signed event date rescheduling form to complete availability confirmation. Depending upon when this request is received and how far out the new event date will be, you may be subject to a non-refundable rescheduling fee of $150.00 if your design has been started or completed.

If we are not available, we will follow the cancellation fee schedule above. We will do our best to accommodate you and your needs.

Daisy's Party House recognizes that plans can and do change. Our Clients maintain the right to cancel at any time, however, due to the nature of this service our grab and go refund policy follows a different timeline. If client decides to cancel one of the following fees applies:

100% refund for orders canceled 14 days or more in advance of the event date or

No refund for orders canceled less than 14 days prior the event date. Daisy’s Party House will gladly offer store credit for later use!

Reductions or changes (deleting décor pieces and color changes) cannot be made on orders after payment has been accepted. Additions will be subject to approval depending on the timeframe.

The client does have an option to reschedule their pickup time and date at the convenience of Daisy’s Party House. However, Friday at 5:30pm is the deadline for pickup. All orders that are not picked up by that date and time will be forfeited. 

Lastly, once pickup has been completed Daisy's Party House is no longer responsible for any damage or popping of balloons. No refunds or store credit will be provided.